FAQS
1. Q: Are you a factory or trading company?
A: We are a factory. We are china one of famous factory for wood CNC Router Machines, stone
engraving machines, plasma steel cutting machines. We also do the business of Aluminum /PVC
Window Door Making Machine, CNC milling and Drilling Machine Center for Aluminum and
Curtain Wall. Welcome to visit us.
2. Q: which is the nearest international airport and domestic airport ? Can I visit there?
A: Yes , you can. Jinan airport is the nearest domestic air port in Shandong province.
3. Q: How does your factory do regarding quality control?
A:We have strict control in testing of raw material, production process and final process.
Only qualified products can be sent out. And we have passed ISO,CE certificate.
4. Q:What you can do if my machines have problems?
A: a.We can send you free components to you if your machines are in guarantee time.
b.We can send our engineers to repair your machines
5. Q: If OEM available?
A: Yes, as we usually do.
6. When can we arrange shipment?
A:We usually arrange shipment in 20 days after getting deposit, but customized machines
should be more than 30 days.
7. What’s your payment methods?
A: Way1: If the value below 50,000USD, T/T wire transfer, 30% deposit,70% spare payment before shipment.
Way2: If the value more than 50,000USD, L/C, 30% deposit by T/T,70% spare payment L/C.
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